Jackie’s video interview on coaching (on this site) has attracted a lot of interest, and in Management Lessons I have a couple of worksheets on coaching. It’s definitely a ‘hot’ area at the moment in management. Here is a very simple diagram that I use as boardwork in class: it can serve as a warmer to a ML worksheet, or kick off a discussion with no further use of materials. I got the idea below from Jackie.
Mentoring ———————————– Coaching ———————————– Counselling
career development discover potential solve emotional problems
focus on longer term focus on shorter term focus on past
often done internally often uses external person not done in business
advice/guidance no advice (non-judgemental) advice/support